Client Capture Guide
A True 3D Walkthrough is built from a single 5–8 minute video anyone can shoot during a turnover — you, your cleaner, your co-host. No equipment, no site visit, about ten minutes including prep.
Half your normal walking speed — slower than feels natural. Hold the phone at chest height with two hands, elbows tucked, like you're carrying a full cup of coffee.
Don't stop and restart between rooms. Pause briefly at each doorway and sweep the room from the threshold before entering. If it goes badly wrong, just start over — it's only a few minutes.
Walk each room's perimeter, camera aimed at the center. A full left-to-right sweep should take 8–10 seconds. Seeing parts of a room twice from different angles is good, not a mistake.
Sending the video
Upload the single file at original quality to your Real Estate Remotion Drive folder (link in your welcome email). Don't send via text or WhatsApp — they compress the file and cost you quality. Mirrors: angle slightly away so you're not standing dead-center in the reflection. Tricky property — loft, tight stairwell, very large home? Reply to your welcome email and we'll walk you through it.
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